INTRODUCTION
- Introduction to Operations Management
- Competitiveness, Strategy, and Productivity
OPERATIONS MANAGEMENT MODELS
- Forecasting
- Decision Making
- Transportation models
- Waiting lines models
- Learning curves
SYSTEM DESIGN
- Product and Service Design: Reliability
- Strategic Capacity Planning for Products and Services: Decision Theory
- Process Selection and Facility Layout: Linear Programming
- Design of work systems: Learning Curves
- Location Planning and Analysis: The Transportation Model
QUALITY
- Management of Quality
- Quality Control: Acceptance Sampling
INVENTORY MANAGEMENT AND SCHEDULING
- Inventory Management
- Aggregate Planning
- MRP and ERP
- JIT and Lean Operations: Maintenance
- Scheduling
SUPPLY CHAIN MANAGEMENT
- Supply Chain Strategies
- Vendor selection, Internet purchasing, Supplier quality and reliability
- Benchmarking
- Types of Facilities and location analysis techniques
- Transportation and distribution system