Unit 1
Introduction to Communication Skills
Communication Process
Components of Effective Communication
The Seven C’s of Effective Communication
Unit 2
Listening Skills
Definition of Listening Skill, Listening Situations
Barriers to Effective Listening, Overcoming Listening Barriers
Unit 3
Face to Face Communication
Voice as a communicative tool
Formal communication and Discussion
Work Place Conversation, Meeting Skills
Unit 4
Non-verbal Communication
Significance of Body Language, Maintaining Composure and Neutrality
Sending Positive vibes and avoiding gestures and movements indicative of aggression
Unit 5
Reading Skills
Purpose of Reading
Skimming and scanning
Fast Reading and note-taking
Intensive and Extensive Reading
Unit 6
Essay Writing
Division of an Essay into parts
Subjective and Objective Essays
Analytical Essays
Descriptive Essays
Narrative Essays
Unit 7
Written Communication for Specific Purposes
Writing of Circulars, Memos and
Minutes of Meetings
C.V Writing
Writing Of Research Proposals
