1: Understanding the Supply Chain
What is Supply Chain?
The Objective of Supply Chain
The Importance of Supply Chain
Decision Phases in Supply Chain
Process Views of a Supply Chain
2: Supply Chain Performance: Achieving Strategic Fit and Scope
Competitive and Supply Chain Strategies
Achieving Strategic Fit
Expanding Strategic scope
Challenges to Achieving and Maintaining Strategic Fit
Achieving and Maintaining Strategic Fit in Emerging Retail
Markets
3: Supply Chain Drivers and Metrics
Impellers of Supply Chain
Financial Measures of Performance
Framework for Structuring Drivers
Facilities
Inventory
Transportation
Information
Sourcing
Pricing
4: Designing Distribution Networks and Application to Online Sales
The role of distribution in the Supply Chain
Factors Influencing Distribution Network Design
Design Options for a Distribution Network
Online Sales and the Distribution Network
Distribution Networks in Practice
5: Designing Global Supply Chain Networks
The Impact of Globalization on Supply Chain Networks
The Offshoring Decision: Total Cost
Risk Management in global Supply Chains
Discounted Cash Flows
To onshore or offshore: Evaluation of Global
Making Global Supply Chain Design Decisions
Uncertainty in Global Supply Chain
6: Coordination in Supply Chain
Lack of Supply Chain Coordination and the Bullwhip Effect
The effect on Performance of Lack of Coordination
Obstacles to Coordination in Supply Chain
Managerial Levers to Achieve Coordination
Continuous Replenishment and Vender-Managed Inventories
Collaborative Planning, Forecasting and Replenishment (CPFR)
7: Transportation in Supply Chain
The Role of Transportation in Supply Chain
Mode of Transportation and Their Performance
Transportation Infrastructure and Policies
Design Options for Transportation Networks
Trade-offs in Transportation Design
The Role of IT in Transportation
Risk Management in Transportation
Making Transportation Decision in Practice
Information technology in a supply chain
The Role of IT in a Supply Chain
The Supply Chain IT Framework
Customer Relationship Management
8: Internal Supply Chain Management
Supplier Relationship Management
The Transaction Management Foundation
The Future of IT in the Supply Chain
Risk Management in IT
