This course will cover security management requirements; Internal control, Audit and strategy; role of Risk analysis and management, IT Management Practices, IT professional soft skills and IT professional management.
Components of a framework for the governance of IT - IT governance enablers
Techniques used to identify strategy- Methods to manage organizational process and Cultural change
Models and methods to establish accountability for information requirements, data and system ownership, and IT process –Continuous
improvement techniques and processes
An enterprise’s strategic plan and how it relates to IT – Barriers to the achievement of strategic alignment
Policies and procedures necessary to support IT and business strategic alignment – Current and future technologies
Prioritization processes related to IT initiatives –IT roles and responsibilities and methods to cascade business and IT objectives to IT personnel
IT investment management processes, including the economic lifecycle of investments- Process and service measurement techniques
Processes and practices for planning, development, transition, delivery, and support of solutions and services – Procedures to mange and report the status of IT investments
Cost optimization strategies – Business case development and evaluation techniques
The application of risk management at the strategic, portfolio, program, project and operations levels – The relationship of the risk management approach to legal and regulatory compliance
Methods to align IT and enterprise risk management – Types of business risk, exposures and threats that can be addressed using IT resources
Risk mitigation strategies related to the IT in the enterprise- Stakeholder analysis and communication techniques
Methods to establish key risk indicators – methods to mange and report the status of identified risk
IT resources planning methods – processes for acquiring application, information and infrastructure resources
Outsourcing and offshoring approaches that may be employed to meet the investment program and operational level agreements and service level agreements – Methods used to evaluate and report on IT resources performance
Interoperability, standardization and economies of scale – service level management concepts